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Spamcop forwarding email stopped working, but manual website entry does


GodzFire
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Hoping I could get some assistance on this. I've had a SpamCop.net account for a number of years. I was giving the following forward email to submit my spam to: submit.XXXXXXXXXXXXXXXX@spam.spamcop.net. I've never had any issues with this in the past. I'd forward the spam messages and shortly thereafter get an automated SpamCop email to finish the submission.

However within the past year, it's just, stopped working. I won't get any messages and indeed if I go on the site and check the 'Past Reports' tab, there's no record of them being sent/submitted. I thought it was something with my account, but if I manually submit the spam on the website, it goes through and works. I checked all the Preferences sections to see if something there might have changed that I need to set, but there's nothing there I can see.

I'm really hoping someone can help me with this, as I had it all set up to easily forward the spam messages I was getting in my mail program. With the amount of spam I get, it's very time consuming and tedious trying to do it on the website, so then I just end up not doing it. If it means staff needs to completely delete my account and I create a new one to see if it fixes it, I'm game, cause I really want this fixed.

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3 hours ago, GodzFire said:

However within the past year

Sounds like your provider has "fixed" your ability to receive/send email with a spam filter?
Change your reply/send address to a throwaway like Gmail to see if it starts working?

Edited by petzl
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My ISP (Spectrum/Charter) actually has done the opposite it seems in 2019, and nothing is getting filtered anymore; I've had to create my own filters in Thunderbird so it goes to the spam folder.

I was PM'ed by someone who told me I need to talk to a staff or mod to have a new spamcop ID assigned to see if that fixes it. Just wondering how I do that.

Edited by GodzFire
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7 hours ago, GodzFire said:

I was PM'ed by someone who told me I need to talk to a staff or mod to have a new spamcop ID assigned to see if that fixes it. Just wondering how I do that.

I did have see some delays this morning, but you said it happened this past year.  Last time I had this happen to me (where all inbound emails were lost) I had a "SMTP disabled" with a button to reenable on the reporting page.  If you do not have this button, I would suggest you contact the deputies at deputies[at]admin[dot]spamcop[dot]net as per https://www.spamcop.net/fom-serve/cache/12.html.  I believe they have the ability to look at mail servers logs to help in the research.

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