paul101 Posted December 23, 2005 Share Posted December 23, 2005 My employer (a longtime Spamcop client) recently asked me to take over his spam reporting as part of my job -- freeing up an hour or so of his daily schedule. Most of our incoming spam ends up in our "held mail" folder (an average of 30 to 50 held messages per day, plus a handful that slip through to our actual inbox). We generally use the Spamcop web form for reporting. I've been studying the FAQs, pinned messages, etc., and don't find a ready answer to a few items. If they're covered elsewhere, please excuse this relative newbie and point me in the right direction. 1: If the parsing engine can't resolve a URL link in the spam after refreshing, etc., but I can find out more info about an offending domain (through a WhoIs server like GeekTools.com or the Abuse group on Google), is it OK for me to go ahead and report the spammer (or, maybe better, their DNS contact info of record) via the form by adding the appropriate email address to the "User Notification" field? In other words, am I wasting time looking up a WhoIs record and reporting the spammer in the "User Notification" field if the parsing engine can't resolve a spam link? Does that mess up anything on Spamcop's end? Does it tip off the spammer that they've been found out? I realize many WhoIs records are faked, but sometimes an obvious DNS host shows up - like MCI or SBC, for example. I want our reports to be as complete and useful as possible. 2: Does the "User Notification" field allow me to add multiple addresses -- maybe separated by commas or something? It doesn't seem to allow this. If it does, how is that accomplished? 3: I understand that "quick reporting" only looks at the origin of the spam and not at any links in the spam. Is it therefore any less valuable in fighting spam? In other words, should I go ahead and slog through all the spam messages one at a time and report it the "regular" way? Is that any more useful to spamcop and those ethical ISPs that might actually want to keep spammers off their networks? Thanks! Paul Link to comment Share on other sites More sharing options...
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