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[Resolved] Message transmission failure


barnford
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Hello

I am receiving this error message every 3 to 4 reports. Confusingly, the refreshed page apparently shows that messages have been sent.

Can't send report: smtpEnd: message transmission failed: 554 #5.3.0 Server Error

Thanks

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I am having trouble reporting spam to spamcop today and receive the same error as the previous poster.

In my case I am using my submit email address to send spam to and I get a failure notice email back:

Return-Path: <>
Delivered-To: 392-****[at]*************.co.uk
Received: (qmail 17501 invoked for bounce); 19 May 2007 08:43:15 +0100
Date: 19 May 2007 08:43:15 +0100
From: MAILER-DAEMON[at]cactus.freezone.co.uk
To: ****[at]*************..co.uk
Subject: failure notice
X-spam-Checker-Version: SpamAssassin 3.0.4 (2005-06-05) on 
	cactus.freezone.co.uk
X-spam-Level: *
X-spam-Status: No, score=1.4 required=6.0 tests=BIZ_TLD,INFO_TLD,NO_REAL_NAME,
	UPPERCASE_25_50 autolearn=no version=3.0.4

Hi. This is the qmail-send program at cactus.freezone.co.uk.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<submit.16_character_A/N[at]spam.spamcop.net>:
204.15.82.27 failed after I sent the message.
Remote host said: 554 #5.3.0 Server Error

--- Below this line is a copy of the message.

The reverse DNS entry for 204.15.82.27

is given by http://www.dnsstuff.com/tools/ptr.ch?&ip=204.15.82.27 as

vmx1.spamcop.net

[moderator edit - "secret" submit address munged]

Edited by Farelf
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Same here. Getting the error when I use the 'Report this message as spam' function, not manual reporting.

Return-Path: <>

Delivered-To: spamcop-net-xxxx[at]spamcop.net

Received: (qmail 17139 invoked from network); 19 May 2007 15:28:39 -0000

X-spam-Checker-Version: SpamAssassin 3.1.8 (2007-02-13) on blade6

X-spam-Level: *******

X-spam-Status: hits=7.6 tests=ALL_TRUSTED,MSGID_FROM_MTA_HEADER,NO_REAL_NAME,

URIBL_BLACK,URIBL_JP_SURBL,URIBL_SBL version=3.1.8

Received: from unknown (HELO c60.cesmail.net) (192.168.1.105)

by blade6.cesmail.net with SMTP; 19 May 2007 15:28:39 -0000

Message-Id: <5sq8r0$e9kh9g[at]c60.cesmail.net>

X-IronPort-AV: E=Sophos;i="4.14,556,1170651600";

d="scan'208,217";a="479872304"

Received: from mx53.cesmail.net ([216.154.195.53])

by c60.cesmail.net with ESMTP; 19 May 2007 11:28:19 -0400

Received: (qmail 12719 invoked for bounce); 19 May 2007 15:28:19 -0000

Date: 19 May 2007 15:28:19 -0000

From: MAILER-DAEMON[at]mx53.cesmail.net

To: xxxx[at]spamcop.net

Subject: failure notice

X-SpamCop-Checked:

X-SpamCop-Disposition: Blocked SpamAssassin=7

Hi. This is the qmail-send program at mx53.cesmail.net.

I'm afraid I wasn't able to deliver your message to the following addresses.

This is a permanent error; I've given up. Sorry it didn't work out.

<ver.xxxx+spamcop.net-1179588497-119151a42e01349f9a447ace6f040775[at]spam.spamcop.net>:

204.15.82.27 failed after I sent the message.

Remote host said: 554 #5.3.0 Server Error

--- Below this line is a copy of the message.

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From: Ellen <nobody[at]spamcop.net>

Newsgroups: spamcop

Subject: Re: SMTP error on reports

Date: Sat, 19 May 2007 12:20:58 -0400

Organization: SpamCop

NNTP-Posting-Date: Sat, 19 May 2007 16:21:12 +0000 (UTC)

Ed Thompson wrote:

>

> About every third report is currently failing with messages:

>

>

> Can't send report: smtpEnd: message transmission failed: 554 #5.3.0

> Server Error

<snip> [edit]

> Server Error

> Can't send report: smtpEnd: message transmission failed: 554 #5.3.0

> Server Error

Operations is working the problem.

Ellen

SpamCop

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This is the Postfix error I reported to Don last night. No response yet.

<quick.*********[at]spam.spamcop.net>: host vmx1.spamcop.net[204.15.82.27]

said: 554 #5.3.0 Server Error (in reply to end of DATA command)

It started yesterday.

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As Farelf reported, the 'only' official words on this is Ellen's post .. hours after this started being reported in the newsgroups. The issue is a connection problem between the Parsing & Reporting systems and the outgoing e-mail servers involved .. all these assets are IronPort owned, maintained systems.

The way these things got handled in the past .... actual issue wil be resolved, errors go away, and everyone forgets that it happened .... the reality is that the IronPort folks will eventually generate an 'Engneering Report' that will get submitted through channels, received by folks that state "Engineering Reports are gobbeltygook" .. so the contents never get passed on the mere users ....

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Much in contrast to my remarks above;

From: Ellen <nobody[at]spamcop.net>

Newsgroups: spamcop

Subject: Mailserver Issues

Date: Sat, 19 May 2007 18:57:25 -0400

Message-ID: <f2nvcn$2ro$1[at]news.spamcop.net>

The problems from earlier today/last night are now resolved and spam

should be processing correctly.

Ellen

SpamCop

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