moltar Posted October 3, 2007 Posted October 3, 2007 I forwarded and whitelisted 3 email messages this morning. One hour later and I still haven't received them. Nor have I received the report yet. Btw I was using the old school reporting tool, not the one thru webmail. http://www.spamcop.net/reportheld?action=heldlog Also I did get other emails from other sources in the meantime.
DavidT Posted October 3, 2007 Posted October 3, 2007 So you're a SpamCop Email customer, and this topic has to do with releasing (and whitelisting) some items from your Held mail, correct? If so, then this isn't a "Reporting" issue, IMO, and ought to be discussed in the Email forum. DT
Wazoo Posted October 3, 2007 Posted October 3, 2007 Agree with DavidT .. and had that Forum section been looked at, one would think that the multiple Topics there, added to the latest Announcements entry, would be a suggestion that there are issues going on with the WebMail applucation .. and that certain contact / reporting actions have been described ... Moving to the E-Mail System & Accounts Forum section with this post.
moltar Posted October 11, 2007 Author Posted October 11, 2007 Well, I still didn't get these emails mentioned above! So they are lost! They weren't super important. But this happened again today! And this time it was an important one!!! What's going on? Just back tracked the report: Queued message 201194 for release and sender for whitelisting.
Wazoo Posted October 12, 2007 Posted October 12, 2007 Please see http://forum.spamcop.net/forums/index.php?...ost&p=59960 and the following posts. Yet again, there are no other reports of an issue such as yours.
moltar Posted October 12, 2007 Author Posted October 12, 2007 I don't see anything relating to my problem at that link. I think maybe I am misunderstood. I will try to explain again. Occasionally a good email gets caught by a filter. That's ok. It happens. I use the old school reporting tool (http://www.spamcop.net/reportheld?action=heldlog). When I see a good email, I check the checkbox and select "Forward (and whitelist sender)" option and I am good to go. Under normal circumstances the email arrives in my mailbox within a minute. But these two times the emails did not arrive! They were said to be forwarded (and i pasted the actual message with an actual ID). Maybe you can track it down by that id?
StevenUnderwood Posted October 12, 2007 Posted October 12, 2007 (and i pasted the actual message with an actual ID). Maybe you can track it down by that id? You will need to email support[at]spamcop.net for someone with that access... most everyone here is simply another user like yourself.
Wazoo Posted October 12, 2007 Posted October 12, 2007 I don't see anything relating to my problem at that link. I think maybe I am misunderstood. I will try to explain again. ???? The 'relating' part was the "you are the only one raising the complaint" scenario.
digilect Posted November 6, 2011 Posted November 6, 2011 Please see http://forum.spamcop.net/forums/index.php?...ost&p=59960 and the following posts. Yet again, there are no other reports of an issue such as yours. Well, I just found this thread because the same thing is happening to me. Now there is another report of it happening, because it is frustrating as hell.
petzl Posted November 6, 2011 Posted November 6, 2011 Well, I just found this thread because the same thing is happening to me. Now there is another report of it happening, because it is frustrating as hell. Log into Webmail and click the "problem TAB"
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