chrism Posted November 9, 2008 Share Posted November 9, 2008 Just a warning to people that Spamcop seems to be "eating" payment notification e-mails from PayPal at present. It happened twice to me this morning (the second time I sat and watched it happen!). I paid for something with PayPal and got the usual notification e-mail from "payment[at]paypal.com" in my ISP's inbox. When the mail was picked up by POP3 by Spamcop, though, there was no trace of the e-mail. Not in "Held Mail", not in "Trash", just gone! To be sure that I wasn't imagining it, I bought something else, actually logged in to my ISP's web-mail interface and read the notification e-mail (leaving it on the server, obviously), shut down my PC's e-mail client, and then waited for Spamcop to do its POP3 mail collection from my ISP. I logged onto Spamcop webmail, and sure enough, the PayPal e-mail had vanished (everything else was there in the inbox). "paypal.com" is in my "whitelist", and I don't have any webmail filters which delete anything. I am absolutely 101% certain that it's nowhere in "Held Mail" or "Trash" (I searched to confirm this). My only thought is that perhaps Spamcop's virus scanner is picking it up as a false positive and deleting it. I've reported the problem via the "Problem" button on webmail, but I thought that it might be as well to warn others about it. Cheers, Chris Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.