MyNameHere Posted March 23, 2010 Share Posted March 23, 2010 Maybe that's a little extreme, but I would like to point out that: The SpamCop home page says "GET HELP Get information from SpamCop's extensive FAQ and active user community." But there is no link to the newsgroups, forum, or any other user community portal. The SpamCop FAQ still, after several months, have holes in them from a bug that was deleting sections when updated. Like the entire "SpamCop Mail Service" FAQ main link goes nowhere.* There is less and less visible activity on these forums, which I suspect is due as much to their being secret as to anything else. Ditto for the newsgroups. Why do we need Facebook and Twitter if SpamCop's official web site doesn't contain usable FAQ and has no link to the SpamCop community? It makes me wonder whether the overall SpamCop user base is shrinking. What with the user-hostile mailhosts requirement for reporting,** the fee-based mail service in a freemail world, and lack of actual help features, how can SpamCop expect to recruit a paying user base? Or is that not the business model? Okay, I'm done. *On page SpamCop FAQ, the link labeled "SpamCop Mail Service" leads to http://spamcop.net/fom-serve/cache/289.html, which has nothing on it. **I realize the mailhosts process might be necessary, but it strikes me as an awfully high barrier to new users. Link to comment Share on other sites More sharing options...
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