email_support Posted August 13, 2014 Share Posted August 13, 2014 I have made a couple of updates to the FAQ I posted a couple of days ago and added some information about the forwarding. As I receive more information, I'll post it here. Forwarding details: Forwarding will be available for at least 12 months from the Sept 30 shutdown. Forwarding will be at no charge. There will be a webform on the reporting site http:spamcop.net for changing your forwarding address (AFTER Sept 30) or to stop forwarding (i.e. shutdown the spamcop/cesmail/cqmail.net email address). Repost of FAQ 1. CESmail email system and Spamcop spam reporting system are two separate entites. The reporting system is owned by Cisco and the email system is owned by CESmail. The systems run on on separate sets of hardware in different colos. They interface at the point of spam reporting - the 'report as spam' button in the webmail system and VER reporting where you can log into the reporting system and see your Held mail/spam and report it. 2. As of 5PM Sept 30, the CESmail servers will essentially be shutdown. Cisco will do forwarding of active spamcop.net/cesmail.net/cqmail.net email addresses to email addresses provided by users. You need to provide that address by logging into webmail and clicking Options in the navbar and then under General/Spamcop tools select the first link. At that link, a few lines down the page, is an input box to put in the email address you want your mail forwarded to. Do NOT put in that address until you are ready to stop using the webmail system/POPing with your email application/IMAPing. You will need to add an account/personality to your email application to POP or IMAP to the ISP/hosting company providing that new address. Make sure that you have correctly entered the servername and your name/pw into your email program for that new account by sending a couple of test mails to the new email account. Or if that new email account provides webmail then log into that webmail and make sure you can see the test mail(s). Once you have this set-up, you can switch to it at any time by entering the new email address into your spamcop webmail account. You do not have to switch immediately. If you have set up POP entries in your Spamcop account so that we are POPing your mail from outside sources, you will need to have your new email provider POP those entries or change those outside email addresses to forwarding instead. 3. Mail currently in your webmail account/Cesmail email space: you will need to move any mail in your account elsewhere if you want to keep it. There will be no access to those emails after the shutdown. If you POP your mail then those mails should already be on your computer. If the number of mails is not large then forwarding each individually while time consuming is the easiest way to do it. You can also click Folders in the navbar and then select one or more folders and ask for them to be downloaded - either zipped or not. The download is in the standard MBOX format. There are MBOX reader programs/apps that you can use to read the MBOX files. There may also be a way to get Thunderbird to handle MBOX files. 4. VER/Held mail tab in the Reporting system - this will no longer work as the Held mail folder in your Spamcop email account will no longer exist. 5. SMTP - SMTP will also shut down. You will have to find another SMTP service if your tablet/smart phone etc cannot use your ISP/hosting company SMTP. 6. After the system shuts down you can still use your Spamcop email address as the From on your correspondence if you wish to do that. All mail sent to your spamcop/cesmail/cqmail email address will be forwarded to the new email address you will enter into your webmail account. 7. Here is a list of some alternatives that have been suggested by other users. Runbox Pobox Fastmail MS Office 365 Redpin PolarisMail Gmail We don't have any 'favorites' but some of the paid options do offer free trials and it might be worthwhile to try them and see if they are suitable for your personal needs. 8. I have received the following information from Cisco regarding the forwarding and spam checking: email forwarded by Cisco will be spam checked using the Cisco Reputation system. You cannot opt out of the spam checking. There is no Held mail folder or equivalent. 9. After Sept 30, there will be no personal whitelists/blacklists/greylisting etc. 10. To export your address book in CSV format, click Address Book in the navbar and follow the prompts. 11. Forwarding details: Forwarding will be available for at least 12 months from the Sept 30 shutdown. Forwarding will be at no charge. There will be a webform on the reporting site http:spamcop.net (AFTER Sept 30) for changing the forwarding address or to stop forwarding (i.e. shutdown the spamcop/cesmail/cqmail.net email address). Quote Link to comment Share on other sites More sharing options...
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